identification of the competitors and the competitive environment - effective implementation of a competitive analysis study requires not only information about the competitors, but also information on the competitive environment, factors and trends such as technology innovations, industry trends, international trends, economic conditions, political trends and others. Thus, when complexity and uncertainty increase in the business environment, as happens today, a competitive analysis study can be conducted accurately only by assessing it with respect to the factors listed above. This step involves the setting up and presentation of: |